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Did you know that having resources available in #Microsoft #Teamworksolutions reduces downtime by 15%? The benefit to your productivity is huge.

What are you waiting for? Contact our team at KCHelpdesk to learn more about how our teamwork tools from #Microsoft can help your business thrive.

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Microsoft Dynamics 365 for Marketing

Are your sales reps struggling through multiple programs to take a customer through the sales process? Nonintegrated platforms not only cost sales reps in productivity, but they also silo interaction data, which blocks potential insights.

Make the most of your data with marketing automation tools like Dynamics 365 for Marketing. Streamline your marketing process and unlock valuable customer insights.

At KCHelpdesk, we want to help you get the most out of your data and reduce busywork for sales reps. Contact us to learn how Dynamics 365 can help align your sales and marketing efforts.

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Day in the life: IT project manager

As an IT manager, you’re responsible for making sure IT projects meet stakeholders’ needs and are delivered on time and within budget. That can be tough to do without the right collaboration platform–especially with a distributed workforce.

With Teams, you can meet with groups of any size and host audio, video, and web conferences with anyone inside or outside your organization. You can even hold live events to attract and inform large numbers of people. At KCHelpdesk, we want you to have the tools you need to collaborate and accomplish more. Contact us today to learn how we can help.

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Customer Story: Clifton Coffee

How could your company benefit from a better teamwork strategy? Step up your teamwork game with KCHelpdesk and Microsoft.

When your employees have a streamlined method of connecting and working together, there’s no limit to what your company can achieve. For @CliftonCoffeeRoasters, the decision to switch to #Teamworksolutions from #Microsoft was easy.

Check out this video to see how they leveraged communication technology from Microsoft to grow their business and expand their reach across the UK.

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Gen Z Brings a Whole New Dynamic to the Workforce

For the Gen Z army flooding the global talent pool, tech and feedback are a top concern when looking for potential companies to work for. They’ve grown up with instant feedback, and they expect that same feedback at work. Adopting the right tech solutions can go a long way in helping your managers provide feedback quicker. Tools like Teams allow your employees to co-author documents and make corrections on the fly. At KCHelpdesk, we want to help you plan and adopt the collaborative solution that works best for your application so you can attract the best talent. Contact us today to learn more.

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We All Knew Tech Would Make Work Better

According to the @NYTimes and @Microsoft, by 2025, 75% of the workforce will be comprised of Millennials.

“For the first time, there are five generations working together–from the youngest of the Greatest Generation to the oldest of Gen Z. After a revolution in the workplace spurred by technology, companies are finding that a balanced approach may be the most effective.”

Our team can help you modernize your workplace to meet the needs of your diverse workforce. Visit https://www.kchelpdesk.com/ to learn more about our Windows 10 and Office 365 solutions.

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How to determine the right CRM and marketing automation for SMBs

Many companies make the mistake of assuming they need to be large-scale enterprises before they will see an ROI for digital tools like CRM or marketing automation systems. But these tools can save SMBs valuable time and offer insights to increase the impact of a relatively small team of sellers and marketers.

At KCHelpdesk, we want to help you find the right CRM and marketing automation platform for your business needs. Contact us today to learn more about the exciting capabilities of Dynamics 365 and why it will drive a hefty ROI for your SMB.

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Customer story: Swarovski boosts global sales and marketing with Microsoft Dynamics 365

The lines of the sales process are blurring. Customers are interacting with companies across multiple channels simultaneously and gathering information from a variety of sources.

In order to be effective, sales reps need an understanding of all these interactions in real time. Dynamics 365 for Sales can compile massive amounts of customer data and display it to sales professionals all over the world at the touch of a button, offering easily useable insights.

At KCHelpdesk, we want to ensure your sales professionals are prepared to meet customer needs, no matter what they are.

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