PCMD - Preventive Computer Maintenance & Defence
At KCHelpDesk we simplify the daunting task of managing Information Technology for your business. We want to be your one stop shop for all your I.T. needs.
We invite you to explore our support plans below and learn more about what we can do to help your business become more efficient and profitable.
Reactive support leaves your business vulnerable to spyware, viruses and other security and maintenance issues. Theses vulnerabilities put your network, computers and important data at risk constantly. Theses threats impact productivity and downtime dramatically.
Proactive plans anticipate and prevent theses threats to your computer before they become a problem. Preventive Computer Maintenance & Defence plans are fully customized to your overall computer network needs and budget concerns. By being proactive, your company network will end up having a lower total cost of ownership. We make your network highly efficient and create advantages over your competition by eliminating problems before they occur.
PCMD - Bronze
Continuous Server and Workstation Monitoring
Detailed Inventory Reports
Anti-Virus Monitoring and Continuous Updates
Event Log Monitoring
Tracking of Hardware and Software
Core Health Monitoring
Disk Space/Disk Health Monitoring and Maintenance
Temp File Deletion
Microsoft Updates, Security Updates and Vulnerability Updates
PCMD - Silver
All services listed in Bronze plan Included
Backup Verification and Support fix
Unlimited Remote Support
Unlimited Phone Support
One Stop Shop Liaison Service for ISP, Software, Hardware, Printers, 3rd party vendors.
PCMD - Gold
All services listed in Silver + Bronze plans Included
Unlimited Drop Off Support
Routine Physical Cleaning of all Hardware.
Detailed Executive Reports